Terry Inglese spotlights AI’s role in student learning on Success Today

By AI, Created 4:19 PM UTC, May 18, 2026, /AGP/ – Business communication researcher Terry Inglese appeared on Success Today with Jack Canfield, airing on ABC, CBS, NBC and FOX affiliates, to discuss how media and AI can reshape learning. Her path from Swiss public television to education research now informs AI tools designed to strengthen student thinking, writing and real-world communication.

Why it matters: - Terry Inglese’s work centers on a major shift in education: how students learn when information is video, interactive and AI-assisted instead of text-only. - Her approach argues that AI should support critical thinking and application, not replace teaching or memorization. - The episode ties a personal career pivot to a broader question for schools and employers: how to adapt learning for a technology-driven environment.

What happened: - Terry Inglese appeared as a guest on Success Today, hosted by Jack Canfield. - The episode aired on ABC, CBS, NBC and FOX affiliates across the country. - The program was filmed in Beverly Hills, California, by an Emmy Award-winning production team. - Inglese is a business communication researcher and lecturer at the Swiss University of Applied Sciences and Arts. - The episode followed Inglese’s move from Swiss public television into educational research and her current focus on artificial intelligence in learning.

The details: - Inglese began her career at Swiss public television, where she produced a weekly 30-minute animation program for three years. - The show drew strong audience engagement and recognition from film schools. - After budget cuts, her role changed and she was reassigned from production to the archives. - She spent that period cataloging older recordings, including TV interviews with scholars from the 1970s, 1980s and 1990s. - While reviewing those tapes, Inglese noticed that scholars conveyed nuance on video that text excerpts could not capture. - That observation led her to ask whether students would read, write and engage differently if they could see and hear the original speakers. - She began research in 2003, before YouTube launched in 2005 and TED talks began in 2006. - Inglese left television, entered a PhD program and tested the idea that delivery format affects learning. - Her research found that students exposed to multimedia content wrote more, engaged more deeply and interacted more with the material than students using text-only formats. - The content itself did not change; the format did. - In a current project, Inglese is working with a Swiss railway company on AI-powered chatbots for German-speaking train drivers learning Italian. - The chatbots are built around communication scenarios drivers encounter on the job. - Inglese says students already arrive in class with experience using AI. - Her teaching model starts with the learning objective and then adds AI where it supports that goal. - She uses AI as a co-creation tool to sharpen critical thinking and writing. - She says success means turning a drawback into a new direction.

Between the lines: - Inglese’s story suggests that education technology is most useful when it changes how students practice, not just how content is delivered. - Her work also reflects a wider challenge for schools: AI adoption is happening whether classrooms are ready or not, so instruction is shifting toward guided use rather than bans. - The railway chatbot project shows how AI training can be tailored to specific jobs instead of built as generic language practice. - Jack Canfield’s framing of change as an opportunity fits Inglese’s path, but the underlying point is practical: setbacks can become the basis for new expertise.

What’s next: - Inglese’s education work appears positioned to expand as more institutions look for ways to combine AI tools with core learning goals. - Her model points toward more scenario-based, task-specific learning systems in both education and workforce training. - The broader test will be whether schools can use AI to strengthen adaptability without weakening independent thinking.

The bottom line: - Inglese’s message is simple: the future of learning depends less on the tool itself than on how educators use it to build judgment, communication and adaptability.